Cookie Policy

At Victoria Pharmacy, we understand that our customer’s privacy is very important. To allow you to make an informed decision about cookies, please read the following information about cookies and their use.

We do use cookies on our site to help make your visits more effective so we’d like to explain more about how and why we use them. A cookie cannot read data from your hard drive or read cookie files created by other websites. The use of cookies is an industry-standard that can be found on most websites.

We reserve the right to modify or amend the use of cookies at any time and for any reason. Any changes will be posted on our site and will take effect as soon as they are posted. By continuing to use our site after any changes are posted you are indicating your acceptance of those changes.

What are cookies?

Cookies are very small data files that are stored on your computer during and after visiting a website or sometimes by emails. They are generally used to enhance the customer experience on a website, for example; remembering your preferences on a particular site and recording what is in your shopping basket as you browse. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. For us, cookies help us to analyse how our customers interact with our website so we can make improvements.

They can also be used by the companies who own the website, in order to provide anonymous data to analyse the use of their website, so that advertising can be more specific and relevant to the user.

Certain cookies are necessary in order for you to use our websites, whereas other cookies while not essential do help to improve your experience while using our site. You can delete the cookies via your browser at any time if you wish to, please see below for more information on how to do this, but this will restrict the functions that you’re able to carry out on our site.

Third-party cookies enable third party features or functionality to be provided on or through our website, such as analytics. These third parties are responsible for the cookies they set on our website and we have no control over them.

How does Victoria Pharmacy use cookies?

We use what are known as ‘browser’ cookies on our site. These are anonymous and are used by us to analyse the use of our site with Google Analytics, which will enable us to make improvements that will benefit your future customer experiences.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. We may also collect details about the type of device you use e.g. are you using an Apple or a Samsung device); a unique device identifier (for example, your device’s IMEI number or the MAC address of the device’s wireless network interface); network information (e.g. are you on the Vodafone network or BT Broadband) your operating system; your IP address and HTTP referrer information; your login information; the browser you are using and what version it is e.g. are you using the Chrome or Safari browser?); and your time zone setting(e.g. GMT, EST). This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. They allow you to navigate our site efficiently and perform certain functions to help personalise our site to you. Of these, session cookies help to memorise or bookmark your activity on our site to allow you to easily pick up browsing from where you left off, as well as other important functions.

Targeting cookies. These cookies record your visit to our website including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); the different types of services/products you viewed or searched for and page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We will use this information to make our website more relevant to your interests, analyse usage and respond to any queries or difficulties you have using the site. We may also share this information with third parties for this purpose.

Advertising cookies. We use cookies to help us show adverts to you on other organisation’s websites.

Tracking cookies: These are used to help store your preferences for the next time you visit our site. These are anonymous and are used by us to analyse the use of our site with Google Analytics, which will enable us to make improvements that will benefit your future customer experiences. We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email that we have sent them.

How to block and delete cookies

All cookies can be deleted via your web browser.

Here are some links that might be of assistance:

Further information on deleting or controlling cookies is available at, or

Please note that by deleting our cookies, or disabling future cookies, you may not be able to access certain areas or features of our site.

Updated: December 2022